Privacy Policy

Free Delivery on orders over $200. Don’t miss discount.

1. Introduction

At My Bespoke Suit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or engage with our services.

2. Information We Collect

We collect different types of information to enhance your experience, including:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Measurement Data: Custom measurements provided for tailoring your bespoke suit.
Website Usage Data: IP address, browser type, device information, and browsing behavior.
Communication Data: Any messages, inquiries, or feedback you provide via email, contact forms, or social media.

3. How We Use Your Information

We use your data for the following purposes:

To Process Orders: Fulfilling orders, customizing suits, processing payments, and delivering products.
To Provide Customer Support: Responding to inquiries, managing fitting appointments, and handling any concerns.
To Improve Our Services: Analyzing customer preferences, improving user experience, and optimizing our website.
For Marketing Purposes: Sending promotional emails, offers, and updates about new products (you can opt out at any time).
For Security and Compliance: Preventing fraud, complying with legal requirements, and protecting our rights and assets.

4. How We Protect Your Data

We implement industry-standard security measures to protect your personal information, including:

Encryption: Secure transmission of sensitive data.
Access Control: Limited access to personal data by authorized personnel only.
Data Retention Policies: We store your data only as long as necessary for legal and business purposes.

5. Sharing of Information

We do not sell or rent your personal information. However, we may share data in the following cases:

Service Providers: Trusted third-party vendors that assist with payment processing, shipping, and customer service.
Legal Requirements: If required by law, we may disclose your data to law enforcement or regulatory authorities.
Business Transfers: In the event of a business sale or merger, customer information may be transferred as part of the transaction.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These small data files help us:

Remember your preferences and tailor content to your interests.
Analyze website traffic and improve site performance.
Provide targeted advertising based on your browsing history.

You can adjust cookie settings in your browser to control or disable tracking.

7. Your Rights and Choices

You have the right to:

Access Your Data: Request details about the personal information we hold about you.
Correct Your Information: Update or correct inaccuracies in your data.
Request Deletion: Ask us to delete your personal information, subject to legal obligations.
Opt-Out of Marketing: Unsubscribe from promotional emails at any time.

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.