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FAQs

FAQs

What is the difference between bespoke and made-to-measure suits?

A: A bespoke suit is entirely handcrafted from scratch based on your specific measurements, body shape, and design preferences. A made-to-measure suit starts with a pre-existing pattern that is adjusted to fit you. Bespoke offers a higher level of customization and fit precision.

How long does the process take?

A: Typically, the process takes between 4 to 6 weeks, depending on fabric availability, complexity of design, and the number of fittings required. Rush services may be available upon request.

Do I need an appointment for a consultation?

A: Yes, appointments ensure you receive personalized attention from our expert tailors. You can book a consultation online or by calling our showroom.

Suit Customization & Fittings

What customization options are available?
A: You can customize nearly every aspect of your suit, including fabric, lapel style, buttons, pocket design, lining, stitching, monogramming, and more.

How many fittings will I need?
A: Most customers require two to three fittings to perfect the fit. Additional adjustments may be made to ensure absolute precision.

What if I lose or gain weight after my measurements are taken?
A: If your weight fluctuates significantly, we can make necessary alterations. However, we recommend scheduling your fitting when you’re at a stable weight for the best results.

Pricing & Payment

How much does a bespoke suit cost?
A: Prices vary based on fabric choice, construction, and level of customization. Our suits typically start at $300-$1,000 and go up based on design complexity and premium materials.

Do you require a deposit?
A: No, we do not take deposits. Payment of the full cost of the suit is required before we begin.

What payment methods do you accept?
A: We accept major credit cards, debit cards, PayPal, buy-now pay-later options like Klarna/Afterpay/Affirm and cash payments at our showroom.

Shipping and Handling

How should I care for my bespoke suit?
A: We recommend dry cleaning only when necessary to preserve the fabric’s quality. Store your suit in a breathable garment bag and use a wooden hanger to maintain its shape.

Can you alter a suit I bought elsewhere?
A: No! Our expert tailors are very busy and cannot perform alterations on suits purchased elsewhere.

Ordering & Delivery

Can I order a suit online?
A: While we recommend an in-person fitting, we do offer virtual consultations and remote orders for returning customers who have already been measured.

Do you offer worldwide shipping?
A: At this time, we primarily serve customers in the U.S., but international shipping may be arranged upon request.

What if my suit doesn’t fit perfectly upon delivery?
A: We offer complimentary adjustments to ensure your suit fits exactly as you envisioned. 

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